Orders

  • Updated on Sep 2, 2023
  • 1 minute(s) read
Prev Next

Manage and review all the customer orders placed on the account from C3. For more granular report of the placed order, review Audit Logs

  • Click on Orders menu item from the left menu bar. This page shows you order details such as

    • Order Id
    • Ordered By
    • Ordered on (Date & Time)
    • Status: order of status like success/in progress/ failed/Approval Required
      • Approval Required : this requires an approval from partner before getting provisioned in partner center
    • Site Name (If applicable)
    • Department Name (If applicable)
    • Actions: See details of the order’s components

    image.png

  • View Details will show you further details of the order including the below:

    • Product Name
    • Error Message (If applicable)
    • New Commerce Experience Tag (If applicable)
    • Validity
    • Validity Type
    • Billing Cycle
    • Category
    • Quantity
    • Unit Price
    • Ordered (Date & Time)
    • Comment: Will allow you to add any comment against this order to send it to your partner

    image.png