August
    • 16 Jul 2023
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    Article Summary

    Custom billing and Upfront invoices for NCE

    C3 System has a new feature capability to generate instant and upfront invoices for NCE subscriptions. If this configuration is enabled, then

    After a successful license purchase, the C3 system will generate an upfront invoice for the full Term.
    Every order will generate individual invoices.
    Correspondingly, an upfront invoice will be generated on the subscription’s renewal.
    Monthly invoices will still include refunds/credits/quantity updates or Azure usage/reservation costs.
    Upfront invoice will be generated only for the subscriptions purchased/renewed from the C3 systems.

    Automatic notification on broken connectivity

    If there is a connectivity failure between C3 and Microsoft Partner Center, a web Notification will display on Partner’s dashboard as shown below. An established connectivity helps partners and their end customer perform self-service Microsoft CSP operations without going to Partner Center so it’s pivotal that the connectivity is always established. In this case, an email notification will also be sent to the recipient.

    Likewise, if the connection between the C3 and the Microsoft Pricing API fails, a web notification will be displayed, and an email will be sent to the configured recipients.

    Automatic notification on SMTP error

    A web notification will come on the Partner's Dashboard if C3 system is unable to send emails due to SMTP error.

    Update in Approval flow

    • If a transaction limit is set for the customer, a transaction limit message will appear on the store, shopping cart, Manage Subscriptions, and Approval screens.
    • Now, we are showing the “Approval required” status for the orders waiting for Partner’s approval.
    • A new notification “Approval Required” is available and it will be triggered whenever an order goes for approval.
    • Option to approve or reject individual product requests of an order. The following changes have been implemented on the approval screen:
      • Each product tile will have Approve and Reject radio buttons
      • Three new buttons are introduced at the bottom
        1. Approve all: To approve complete order
        2. Reject all: To reject complete order
        3. Submit changes: To Approve/Reject order items based on their selection

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