Product Roadmap

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PIPELINE

DESIGN

DEVELOPMENT

PRODUCTION

NEW FEATURES

Intelligent Renewal & License Optimization Assistant

Proactive recommendations for renewals, right-sizing, and cost optimization.

AWS Provider Integration

Enable provisioning, billing, and lifecycle management for AWS services.

Sophos Provider Integration

Integrate Sophos offerings for security product distribution and management.

Automated Dunning & Payment Reminder Engine

Configurable notifications for failed payments, overdue invoices, and renewals.

Customer Insights & Analytics Dashboard

Unified view of customer usage, spend, health metrics, and growth opportunities.

FOCUS Framework Adoption for Financial Reporting

Align reporting and data structures with the FinOps Open Cost and Usage Specification (FOCUS).

MSP Contract & SLA Lifecycle Management

End-to-end management of contracts, SLAs, renewals, and compliance tracking.

License Scheduling for Linked Subscriptions

Automate license changes, renewals, and quantity adjustments across dependent or linked subscriptions.

Reporting Hub – Centralized Report Management

Unified platform to create, manage, and access all operational, financial, and usage reports.

Extended Service Terms (EST)

Enhanced flexibility in defining and managing Microsoft CSP license extended service durations.

Cross-Sell Recommendation Engine

Intelligent suggestions to drive additional product adoption and revenue expansion.

Billing Trends & Spend Insights

Advanced analytics to track billing patterns, usage trends, and cost optimization opportunities.

Partner Offer Purchase Recommendations

Data-driven recommendations to guide end-customers toward optimal Partner offer selection and purchasing decisions.

License Scheduler

Schedule license changes and adjustments in advance.

Quote Management Module

End-to-end quote creation, pricing configuration, and customer-ready proposal generation.

Distributor Offers for Indirect Customers

Enable distributors to publish and manage Custom offers for indirect reseller ecosystems.

Prerequisite Offer Validation for NCE Add-ons

Automated validation and display of prerequisite offer for NCE add-on purchases.

Custom Trial Offer Management

Creation and management of trial offer with configurable terms.

Purchase Comments

Support for contextual notes during order placement.

Advanced NCE Billing

Enhanced billing capabilities aligned with Microsoft NCE requirements.

Subscription Co-Terminosity

Align subscription timelines for simplified billing and renewals.

Metered Billing for Custom Offers

Support for usage-based billing models.

Product Category-wise Invoicing

Segmented invoicing based on product categories.

Centralized Scheduled Renewals

Automated renewal management across subscriptions.

Scheduled Order Processing

Enable scheduling of orders for future execution.

Upgrade NCE SKU

Seamless upgrade path for Microsoft NCE SKUs.

GDAP Management

Granular delegated admin privilege management aligned with Microsoft standards.

Microsoft Customer Agreement (MCA) – Consent & Attestation Flow

Updated workflows for capturing customer consent and compliance.

Monthly Scheduled Email Reports

Automated delivery of periodic reports via email.

Azure Advisor Integration

Insights and recommendations for optimizing Azure usage and cost.

Custom Dashboard Tiles for Partners & Resellers

Personalized dashboards with configurable widgets.

Light & Dark Theme Support

Improved user experience with theme customization.

C3 Platform Upgrade to Angular 17

Enhanced performance, scalability, and UI responsiveness.

Webhooks for Custom Offers

Event-driven integrations for external systems and workflows.

ENHANCEMENTS

Multi-Provider Support in Partner Offers

Enable partners to bundle and sell offerings from multiple providers within a single unified offer.

Azure Consumption Analytics Dashboard

Visualize usage, spend, and trends for Azure services with actionable insights.

License Summary Report (Email Delivery)

Automated email-based delivery of summarized license usage and allocation reports.

Consolidated Azure Estimate Report

Unified view of Azure cost estimates across subscriptions for improved planning and forecasting.

Subcategory Support for Partner and Distributor Offers

Personalized Favourite Filters

Percentage on List Price Billing Type for Azure Plans

Partner Offer Bulk Upload

Support for Consumption-Based Discounts on Azure Plans

POR API Enforcement for CSP Transactions

Price Lists for Partners

Multiple file format support for Invoice line item report

Product friendly name sync from Partner Center to C3

C3-Microsoft Partner Center broken connectivity notification

Setting up Default Contract in Autotask

Durable Offer Id/Product ID to offer list

Azure Entitlement assignment to a Site

Notifications on Pricing changes

INTEGRATIONS

Connectivity Verification & Alerting System (Autotask Integration)

Proactive monitoring and alerts to ensure seamless Autotask integration health and connectivity.

Oracle E-Business Suite Integration

Enable synchronization of customer Invoice data with Oracle EBS.

Ingram Micro Indirect Reseller Ecosystem Integration

Support integration with Ingram Micro's indirect reseller network for streamlined provisioning and distribution.

Auth0 Single Sign-On (SSO) Integration

Enable secure authentication and seamless user access through Auth0-based SSO.

Microsoft Dynamics 365 Business Central Integration (Invoice Line Item Sync)

Enable seamless push of invoice and line-item data from C3 to Dynamics 365 Business Central for financial reconciliation and accounting.

Usage-Based Azure Billing Data Push to ConnectWise

Configurable Automatic Product Naming in Autotask integration

ConnectWise Manage Custom Product Mapping

Connectivity Verification and Alert System

ConnectWise Manage Integration

ConnectWise Manage On-Prem Integration

APIs

Distributor APIs for Reseller Lifecycle Management

APIs enabling distributors to create reseller plans, onboard resellers, and manage invoicing workflows.

Subscription history API changes

Plan API changes

Enhanced Invoice line-item API

API for Indirect Providers

API Enhancements

Billing Reference/ERP

Microsoft Pricelist API

Azure consumption API changes

License consumption report API

Get Customer's Active Subscriptions

Retrieve Terms & Conditions Consent Logs

Track Quantity Updates Made via API

Download Customers and Reseller Customers via API