---
title: "User Management"
slug: "partner-user-management"
updated: 2023-09-06T11:42:24Z
published: 2023-09-06T11:42:24Z
canonical: "docs.cspcontrolcenter.com/partner-user-management"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cspcontrolcenter.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Management

This is the section that partner use to manage the C3 access for partner side of users with different RBAC options.

![image.png](https://cdn.document360.io/befc117b-d0cc-407b-aa17-11e4a3b49d3a/Images/Documentation/image%2848%29.png){height="" width=""}

### How to Add User

* Click on **Add User** button on top right corner and speciy the below mentioned parameters on next page
    * **First Name** : Enter the First name
    * **Last Name** : Enter the Last name
    * **Email Address** : Provide Email address here
    * **Role** : Choose the desired role for user. Role name and description mentioned below
        * **System Admin** : Top most role on C3 RBAC, had all read/write privilages on partner as well as customer side
        * **System Reader** : User with System Reader will have read only access to feature on Partne side but has all Read/Write privilages on customer side post impersonation
        * **Finance Admin** : Suitable for user with access to business/invoice related tabs on partner side with no access to customer side(e.g., Manage plans, Coupons, Taxes and Analyze section)
        * **Help Desk** : Ideal for support agents which should only be able to manage specific set of customers(can only impersonate and manage their subscriptions with all read/write privilages on assigned customers). Help Desk user need to be assigned a Tag Name-value pair item which is defined on customer too. Customers with matching Tag Name-value will be accessible by Help Desk user.
            * **Assign a Tag** : User with help desk role with require to assign a Tag using the steps mentioned beloe
                * Click on Assign Tags >>Add Tag
                * Select Tag Key and Value from drop-down
                * Submit