---
title: "May 2026"
slug: "may-2026"
updated: 2026-06-18T03:41:06Z
published: 2026-06-18T03:41:06Z
canonical: "docs.cspcontrolcenter.com/may-2026"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cspcontrolcenter.com/llms.txt
> Use this file to discover all available pages before exploring further.

# May

## Stripe ACH Integration Upgrade
To align with Stripe's updated ACH Direct Debit requirements, C3 has upgraded its Stripe ACH integration to support the latest payment processing framework. This ensures continued ACH payment functionality and compliance with Stripe's upcoming platform changes.

### What's New
**Enhanced ACH Direct Debit Support**
The Stripe ACH integration has been updated to use Stripe's current ACH payment framework, replacing the legacy implementation that is scheduled for deprecation.

**Improved Bank Account Verification**
The upgraded integration supports enhanced bank account verification and ACH mandate collection, helping ensure a smoother and more secure payment experience.

**Future-Ready Payment Processing**
The integration is now aligned with Stripe's latest ACH processing standards, ensuring uninterrupted ACH Direct Debit transactions beyond Stripe's announced support deadline.

### Why It Matters

These enhancements help partners:
* Maintain uninterrupted ACH Direct Debit payment processing
* Stay compliant with Stripe's latest integration requirements
* Improve payment reliability and security
* Support modern bank account verification and mandate management processes

## Email Template Preview Experience Enhancement

We've improved the email template editing experience to provide greater clarity around the Preview functionality.

### What's New
* Preview now clearly reflects the latest saved version of the template.
* Users are informed that changes made in the editor must be submitted before previewing.
* Additional guidance has been added to reduce confusion when reviewing template updates.
* The Preview experience has been refined to help users better understand the difference between unsaved edits and saved content.
![Image](https://cdn.document360.io/befc117b-d0cc-407b-aa17-11e4a3b49d3a/Images/Documentation/image(602).png){height="" width=""}

## Coupon Selection Enhancement
We've enhanced the Coupon Assignment experience to make coupon selection faster and more efficient, especially for partners managing a large number of coupons.

### What's New
* Added search functionality to the coupon selection dropdown.
* Users can now search and filter coupons using the coupon code.
* Added a clear option to quickly reset the selected coupon.
* Related customer selections are automatically reset when the coupon selection is cleared.
![Image](https://cdn.document360.io/befc117b-d0cc-407b-aa17-11e4a3b49d3a/Images/Documentation/image(603).png){height="" width=""}

### Why It Matters
* Reduces the time required to locate specific coupons.
* Simplifies coupon assignment for partners with large coupon catalogs.
* Improves usability and overall user experience.

## ACH Processing Fee Support
C3 now supports processing fees for ACH (Bank Account) payments, providing partners with greater flexibility in managing payment processing costs across multiple payment methods. This enhancement extends the existing processing fee capability currently available for credit card payments and enables consistent fee handling for ACH transactions when configured.

### What's New
Partners can now enable ACH processing fees through configurable settings at the customer and reseller level.

* ACH processing fees can be enabled or disabled independently.
* A configurable percentage can be defined to determine the ACH processing fee applied during payment processing.
* By default, ACH processing fees are disabled until explicitly enabled.
![Image](https://cdn.document360.io/befc117b-d0cc-407b-aa17-11e4a3b49d3a/Images/Documentation/image(604).png){height="" width=""}

### ACH Payment Flow Enhancements

#### When ACH processing fees are enabled:
* Processing fees are automatically calculated and applied to ACH payments.
* Fees are calculated based on the total invoice amount.
* Fee details are displayed consistently throughout the payment experience.

#### Invoice and Payment Visibility
ACH processing fees are now reflected across key billing experiences, including:

* Invoice Details screens
* Invoice PDFs
* Payment workflows

This ensures customers have clear visibility into any applicable ACH processing fees during payment and invoice review.

#### Important Notes
* ACH processing fees are applied only when the feature is enabled through configuration.
* Processing fees are calculated on the total invoice amount rather than individual invoice line items.
* Existing credit card processing fee functionality remains unchanged.
* ACH processing fees are not included in exports to external accounting and PSA integrations.

### Why It Matters

#### This enhancement helps partners:

* Recover ACH payment processing costs when required.
* Apply consistent fee management across supported payment methods.
* Improve transparency by clearly displaying processing fees during billing and payment activities.
* Maintain flexibility through configuration-based controls.

## Portal Users Visibility Enhancement
We've introduced a new configuration to provide greater control over the visibility of the Portal Users section for customer entities.

### What's New

A new application setting, **Show Portal Users Menu for Customer** Entities, has been added to manage access to the Portal Users menu.
![Image](https://cdn.document360.io/befc117b-d0cc-407b-aa17-11e4a3b49d3a/Images/Documentation/image(605).png){height="" width=""}

#### When disabled:
* The Portal Users section is hidden for customer users.
* Partners and resellers can still access the Portal Users section while impersonating a customer.

### Why It Matters
* Simplifies the customer experience by hiding unnecessary administrative options.
* Ensures partners and resellers retain access to user management capabilities when supporting customers.
