---
title: "December, 2021"
slug: "december-2021"
updated: 2023-08-23T08:28:39Z
published: 2023-08-23T08:28:39Z
canonical: "docs.cspcontrolcenter.com/december-2021"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cspcontrolcenter.com/llms.txt
> Use this file to discover all available pages before exploring further.

# December

## New Commerce Experience (Phase 2)​

### Manage Product screen is enabled for NCE subscriptions with following updates

- Partner/Customer can update quantities from C3
- Partner/Customer can enable/disable Auto Renew flag for NCE subscription
- Suspend, Reactive, Cancel, and Auto Renew actions are configurable for NCE subscriptions. Partner can access these configurations from Customer Configuration screen and can enable/disable these actions for any customer
- A new product status “Expired” is added into C3
- On suspending an NCE subscription
  - Auto-renew will get disabled if already enabled
  - Invoices will continue to be generated for suspended NCE subscriptions until expired
- New cancelation policy is implemented for NCE subscriptions
  - 0 - 24 hours: Full Refund
  - 24 - 48 hours: 1st Day Prorated
  - 48 – 72 hours: 2nd Day Prorated
  - After 72 hours: Cancellations are not allowed

### Updates in shopping experience

- Notification email on Renewal/Expiration
- Added cancellation policy details to existing purchase email notifications

### Updates in Manual/Auto Sync process

- Auto/Manual Sync can fix Auto-renew flag mismatch from PC
- Considering ‘Expired’ status in Reconciliation Screen and showing mismatch. Partner can also onboard these subscriptions
- Considering Term Change, Billing Cycle and Upgrade SKU Mismatch in sync